This page provides information for Houston County Community Hospital patients and their families.

Understanding Billing and Charges

Advance Directive for Health Care

 

• What is an Advance Directive? One-page info sheet: English | Spanish

Advance Directive Forms – This link forwards to the most recent TN.gov Advance Directive

Frequently Asked Questions about Advance Directives

 

 

Important Phone Numbers

 

General Information – 931-289-4211

 

 

Houston County Community Hospital Joint Commission Statement

 

Houston County Community Hospital is accredited by the Joint Commission on Accreditation of Healthcare Organizations. Accreditation means that Houston County Community Hospital has demonstrated compliance with organizational, patient care and safety standards.

 

Houston County Community Hospital has set standards to continuously improve performance, provide the highest quality of patient care and to ensure our patients are treated in a safe environment.

 

The Joint Commission on Accreditation of Healthcare Organizations is an independent, not-for-profit, national body that oversees the safety and quality of health care and other services provided in accredited organizations.

For further information concerning the Joint Commission on Accreditation of Healthcare Organizations, visit their Web site at www.jointcommission.org.

 

If you have a concern or complaint about patient care or safety, we encourage you to contact the department manager. When a complaint cannot be responded to promptly by the person initially contacted or to the concerned parties’ satisfaction you may choose to contact our Complaint Hotline at 931-289-4211. Houston County Community Hospital Leadership will work in partnership with the department manager to resolve the patient/visitor, problem/complaint promptly. If you do not feel like your concern can be resolved through the hospital, please contact the Joint Commission’s Office of Quality Monitoring directly to report any concerns or register complaints. You may call 1-800-994-6610 or e-mail complaint@jointcommission.org.

 

 

 

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